@inproceedings{KMIS-2011-DoanRG,
	author        = "Quang Minh Doan and Camille Rosenthal-Sabroux and Michel Grundstein",
	booktitle     = "{Proceedings of the Third International Conference on Knowledge Management and Information Sharing}",
	isbn          = "978-989-8425-81-2",
	pages         = "306--311",
	publisher     = "{SciTePress}",
	title         = "{A Reference Model for Knowledge Retention within Small and Medium-sized Enterprises}",
	year          = 2011,
}