@inproceedings{KMIS-2014-FersiniMMBJA,
	author        = "Elisabetta Fersini and Enza Messina and L. Manenti and Giuliana Bagnara and Soufiane El Jelali and Gaia Arosio",
	booktitle     = "{Proceedings of the Sixth International Conference on Knowledge Management and Information Sharing}",
	doi           = "10.5220/0005080002280236",
	isbn          = "978-989-758-050-5",
	pages         = "228--236",
	publisher     = "{SciTePress}",
	title         = "{eMediation — Towards Smart Online Dispute Resolution}",
	year          = 2014,
}