@inproceedings{MSR-2010-LuijtenVZ,
	author        = "Bart Luijten and Joost Visser and Andy Zaidman",
	booktitle     = "{Proceedings of the Seventh International Working Conference on Mining Software Repositories}",
	doi           = "10.1109/MSR.2010.5463292",
	isbn          = "978-1-4244-6803-4",
	pages         = "94--97",
	publisher     = "{IEEE Computer Society}",
	title         = "{Assessment of issue handling efficiency}",
	year          = 2010,
}