@inproceedings{RE-2009-KabbedijkBJV,
	author        = "Jaap Kabbedijk and Sjaak Brinkkemper and Slinger Jansen and Bas van der Veldt",
	booktitle     = "{Proceedings of the 17th International Requirements Engineering Conference}",
	doi           = "10.1109/RE.2009.28",
	isbn          = "978-0-7695-3761-0",
	pages         = "281--286",
	publisher     = "{IEEE Computer Society}",
	title         = "{Customer Involvement in Requirements Management: Lessons from Mass Market Software Development}",
	year          = 2009,
}