@inproceedings{SIGIR-2010-WhiteH10a,
	author        = "Ryen W. White and Eric Horvitz",
	booktitle     = "{Proceedings of the 33rd International ACM SIGIR Conference on Research and Development in Information Retrieval}",
	doi           = "10.1145/1835449.1835607",
	isbn          = "978-1-4503-0153-4",
	pages         = "769--770",
	publisher     = "{ACM}",
	title         = "{Predicting escalations of medical queries based on web page structure and content}",
	year          = 2010,
}