Jürgen Koenemann-Belliveau, John M. Carroll, Mary Beth Rosson, Mark K. Singley
Comparative usability evaluation: critical incidents and critical threads
CHI, 1994.
@inproceedings{CHI-1994-Koenemann-BelliveauCRS94a,
author = "Jürgen Koenemann-Belliveau and John M. Carroll and Mary Beth Rosson and Mark K. Singley",
booktitle = "{Proceedings of the 12th ACM SIGCHI Conference on Human Factors in Computing Systems}",
doi = "10.1145/191666.191755",
isbn = "0-89791-650-6",
pages = "245--251",
publisher = "{ACM}",
title = "{Comparative usability evaluation: critical incidents and critical threads}",
year = 1994,
}