@inproceedings{CHI-2009-VasalouRJ,
	author        = "Asimina Vasalou and Jens Riegelsberger and Adam N. Joinson",
	booktitle     = "{Proceedings of the 27th ACM SIGCHI Conference on Human Factors in Computing Systems}",
	doi           = "10.1145/1518701.1518738",
	isbn          = "978-1-60558-246-7",
	pages         = "225--228",
	publisher     = "{ACM}",
	title         = "{The application of forgiveness in social system design}",
	year          = 2009,
}