@inproceedings{CHI-2010-Thom-SantelliCG,
	author        = "Jennifer Thom-Santelli and Dan Cosley and Geri Gay",
	booktitle     = "{Proceedings of the 28th ACM SIGCHI Conference on Human Factors in Computing Systems}",
	doi           = "10.1145/1753326.1753578",
	isbn          = "978-1-60558-929-9",
	pages         = "1685--1694",
	publisher     = "{ACM}",
	title         = "{What do you know?: experts, novices and territoriality in collaborative systems}",
	year          = 2010,
}