@inproceedings{CHI-2011-MankoffKKRW,
	author        = "Jennifer Mankoff and Kateryna Kuksenok and Sara B. Kiesler and Jennifer A. Rode and Kelly Waldman",
	booktitle     = "{Proceedings of the 29th ACM SIGCHI Conference on Human Factors in Computing Systems}",
	doi           = "10.1145/1978942.1979027",
	isbn          = "978-1-4503-0228-9",
	pages         = "589--598",
	publisher     = "{ACM}",
	title         = "{Competing online viewpoints and models of chronic illness}",
	year          = 2011,
}