@inproceedings{CHI-2013-MatthewsWBSMEZL,
	author        = "Tara Matthews and Steve Whittaker and Hernan Badenes and Barton A. Smith and Michael Müller and Kate Ehrlich and Michelle X. Zhou and Tessa Lau",
	booktitle     = "{Proceedings of the 31st ACM SIGCHI Conference on Human Factors in Computing Systems}",
	doi           = "10.1145/2470654.2470728",
	isbn          = "978-1-4503-1899-0",
	pages         = "513--522",
	publisher     = "{ACM}",
	title         = "{Community insights: helping community leaders enhance the value of enterprise online communities}",
	year          = 2013,
}