@inproceedings{CSCW-1986-CashmanS,
	author        = "Paul M. Cashman and David Stroll",
	booktitle     = "{Proceedings of the First ACM Conference on Computer-Supported Cooperative Work}",
	doi           = "10.1145/637069.637110",
	pages         = "307--317",
	publisher     = "{ACM}",
	title         = "{Achieving sustainable complexity through information technology: theory and practice}",
	year          = 1986,
}