@inproceedings{HCI-AMTE-2013-WincklerBB,
	author        = "Marco Winckler and Cédric Bach and Regina Bernhaupt",
	booktitle     = "{Proceedings of the 15th International Conference on Human-Computer Interaction. Part I: Human-Centred Design Approaches, Methods, Tools, and Environments}",
	doi           = "10.1007/978-3-642-39232-0_56",
	isbn          = "978-3-642-39231-3",
	pages         = "521--530",
	publisher     = "{Springer International Publishing}",
	series        = "{Lecture Notes in Computer Science}",
	title         = "{Characterizing Incidents Reporting Systems across Applications Domains}",
	volume        = 8004,
	year          = 2013,
}