A direct manipulation user interface for the control of communication processes — making call handling manageable
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Christoph Grundel, Matthias Schneider-Hufschmidt
A direct manipulation user interface for the control of communication processesmaking call handling manageable
HCI, 1999.

HCI CCAD 1999
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@inproceedings{HCI-CCAD-1999-GrundelS,
	author        = "Christoph Grundel and Matthias Schneider-Hufschmidt",
	booktitle     = "{Proceedings of the Eighth International Conference on Human-Computer Interaction. Volume 2: Communication, Cooperation, and Application Design}",
	isbn          = "0-8058-3392-7",
	pages         = "8--13",
	publisher     = "{Lawrence Erlbaum}",
	title         = "{A direct manipulation user interface for the control of communication processes — making call handling manageable}",
	year          = 1999,
}

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