@inproceedings{ICEIS-2000-Ghanea-Hercock,
	author        = "Robert A. Ghanea-Hercock",
	booktitle     = "{Proceedings of the Second International Conference on Enterprise Information Systems}",
	pages         = "XLIV",
	title         = "{Case Study: Agents — The Future of Intelligent Communications}",
	year          = 2000,
}