@inproceedings{ICEIS-EIS-2007-JoyceW,
	author        = "Philip Joyce and Graham Winch",
	booktitle     = "{Proceedings of the Ninth International Conference on Enterprise Information Systems, Volume 3: EIS}",
	pages         = "55--62",
	title         = "{Building, and Losing, Consumer Trust in B2C E-Business}",
	year          = 2007,
}