@inproceedings{ICEIS-v2-2015-TrinkenreichS,
	author        = "Bianca Trinkenreich and Gleison Santos",
	booktitle     = "{Proceedings of the 17th International Conference on Enterprise Information Systems, Volume 2}",
	doi           = "10.5220/0005398003950403",
	isbn          = "978-989-758-097-0",
	pages         = "395--403",
	publisher     = "{SciTePress}",
	title         = "{Metrics to Support It Service Maturity Models — A Case Study}",
	year          = 2015,
}