@inproceedings{ICEIS-v3-2014-KwanroengjaiLTS,
	author        = "Jakkapun Kwanroengjai and Kecheng Liu and Chekfoung Tan and Lily Sun",
	booktitle     = "{Proceedings of the 16th International Conference on Enterprise Information Systems, Volume 3}",
	doi           = "10.5220/0004886203520359",
	isbn          = "978-989-758-029-1",
	pages         = "352--359",
	publisher     = "{SciTePress}",
	title         = "{Operational Alignment Framework for Improving Business Performance of an Organisation}",
	year          = 2014,
}