@inproceedings{SAC-2008-ReitbauerKEMA,
	author        = "Stefan Reitbauer and Falk Kohlmann and Clemens Eckert and Ken Mansfeldt and Rainer Alt",
	booktitle     = "{Proceedings of the 23rd Symposium on Applied Computing}",
	doi           = "10.1145/1363686.1363819",
	editor        = "Roger L. Wainwright and Hisham Haddad",
	isbn          = "978-1-59593-753-7",
	pages         = "540--547",
	publisher     = "{ACM}",
	title         = "{Redesigning business networks: reference process, network and service map}",
	year          = 2008,
}