Business modeling for service engineering: a case study in the IT outsourcing domain
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Gregor Scheithauer, Holger Kett, Joachim Kaiser, Susanne Hackner, Hao Hu, Guido Wirtz
Business modeling for service engineering: a case study in the IT outsourcing domain
SAC, 2010.

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@inproceedings{SAC-2010-ScheithauerKKHHW,
	author        = "Gregor Scheithauer and Holger Kett and Joachim Kaiser and Susanne Hackner and Hao Hu and Guido Wirtz",
	booktitle     = "{Proceedings of the 25th Symposium on Applied Computing}",
	doi           = "10.1145/1774088.1774113",
	editor        = "Sung Y. Shin and Sascha Ossowski and Michael Schumacher and Mathew J. Palakal and Chih-Cheng Hung",
	isbn          = "978-1-60558-639-7",
	pages         = "118--123",
	publisher     = "{ACM}",
	title         = "{Business modeling for service engineering: a case study in the IT outsourcing domain}",
	year          = 2010,
}

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