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Travelled to:
1 × Portugal
Collaborated with:
J.C.Huang S.Newell R.D.Galliers
Talks about:
commodit (1) strateg (1) revers (1) center (1) trend (1) studi (1) manag (1) plan (1) case (1) call (1)

Person: Brad Poulson

DBLP DBLP: Poulson:Brad

Contributed to:

ICEIS v3 20042004

Wrote 1 papers:

ICEIS-v3-2004-PoulsonHNG #case study
Reversing the Trend of Commoditization: A Case Study of the Strategic Planning and Management of a Call Center (BP, JCH, SN, RDG), pp. 396–402.
Bibliography of Software Language Engineering in Generated Hypertext (BibSLEIGH) is created and maintained by Dr. Vadim Zaytsev.
Hosted as a part of SLEBOK on GitHub.