Travelled to:
1 × USA
Collaborated with:
C.Chou S.Wu
Talks about:
servic (2) servqual (1) attribut (1) qualiti (1) priorit (1) taiwan (1) improv (1) studi (1) model (1) nurs (1)
Person: Cindy Sutanto
DBLP: Sutanto:Cindy
Contributed to:
Wrote 1 papers:
- HIMI-IKD-2015-ChouSW #case study #quality #using
- Improving Service Quality by Prioritizing Service Attributes Using SERVQUAL and Kano Model — A Case Study of Nursing Home in Taiwan (CMC, CS, SKW), pp. 513–525.