Travelled to:
1 × USA
Collaborated with:
P.Makanawala J.Godara H.Le
Talks about:
satisfact (1) servic (1) improv (1) effici (1) custom (1) applic (1) gamif (1) appli (1) agent (1)
Person: Eliad Goldwasser
DBLP: Goldwasser:Eliad
Contributed to:
Wrote 1 papers:
- DUXU-CXC-2013-MakanawalaGGL #gamification #performance
- Applying Gamification in Customer Service Application to Improve Agents’ Efficiency and Satisfaction (PM, JG, EG, HL), pp. 548–557.