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Travelled to:
1 × Germany
1 × USA
Collaborated with:
W.Teiken S.C.Gates R.J.Byrd M.S.Neff Y.Park K.Visweswariah
Talks about:
taxonomi (2) telephon (1) perform (1) contact (1) number (1) center (1) build (1) autom (1) semi (1) high (1)

Person: Keh-Shin F. Cheng

DBLP DBLP: Cheng:Keh=Shin_F=

Contributed to:

CIKM 20082008
CIKM 20052005

Wrote 2 papers:

CIKM-2008-ByrdNTPCGV #automation
Semi-automated logging of contact center telephone calls (RJB, MSN, WT, YP, KSFC, SCG, KV), pp. 133–142.
CIKM-2005-GatesTC #taxonomy
Taxonomies by the numbers: building high-performance taxonomies (SCG, WT, KSFC), pp. 568–577.

Bibliography of Software Language Engineering in Generated Hypertext (BibSLEIGH) is created and maintained by Dr. Vadim Zaytsev.
Hosted as a part of SLEBOK on GitHub.