Travelled to:1 × USA
Collaborated with:R.J.Byrd W.Teiken Y.Park K.F.Cheng S.C.Gates K.Visweswariah
Talks about:telephon (1) contact (1) center (1) autom (1) semi (1) call (1) log (1)
Person: Mary S. Neff
DBLP: Neff:Mary_S=
Contributed to:
2008Wrote 1 papers:
- CIKM-2008-ByrdNTPCGV #automation
- Semi-automated logging of contact center telephone calls (RJB, MSN, WT, YP, KSFC, SCG, KV), pp. 133–142.