5 papers:
CSCW-2014-KangKK #analysis #collaboration #information management #tool support- Teammate inaccuracy blindness: when information sharing tools hinder collaborative analysis (RK, AK, SBK), pp. 797–806.
CHI-2010-KoC #debugging #how- How power users help and hinder open bug reporting (AJK, PKC), pp. 1665–1674.
ICSE-2005-Ayton #how- Extending the discipline: how software can help or hinder human decision making (and vice-versa) (PA), p. 36.
CHI-1997-WilsonBJJ #design- Helping and Hindering User Involvement — A Tale of Everyday Design (SW, MMB, PJ, HJ), pp. 178–185.
CAV-1992-Lamport #verification- Computer-Hindered Verification (Humans Can Do It Too) (LL), p. 1.