@inproceedings{CHI-1991-LundellN,
	author        = "Jay Lundell and Mark Notess",
	booktitle     = "{Proceedings of the Ninth ACM SIGCHI Conference on Human Factors in Computing Systems}",
	doi           = "10.1145/108844.108866",
	isbn          = "0-89791-383-3",
	pages         = "145--151",
	publisher     = "{ACM}",
	title         = "{Human factors in software development: models, techniques, and outcomes}",
	year          = 1991,
}