@inproceedings{CHI-2000-HassenzahlPBL,
	author        = "Marc Hassenzahl and Axel Platz and Michael Burmester and Katrin Lehner",
	booktitle     = "{Proceedings of the 18th ACM SIGCHI Conference on Human Factors in Computing Systems}",
	doi           = "10.1145/332040.332432",
	isbn          = "1-58113-216-6",
	pages         = "201--208",
	publisher     = "{ACM}",
	title         = "{Hedonic and ergonomic quality aspects determine a software’s appeal}",
	year          = 2000,
}