@inproceedings{CHI-2003-EdwardsBDN,
	author        = "W. Keith Edwards and Victoria Bellotti and Anind K. Dey and Mark W. Newman",
	booktitle     = "{Proceedings of the 21st ACM SIGCHI Conference on Human Factors in Computing Systems}",
	doi           = "10.1145/642611.642664",
	isbn          = "1-58113-630-7",
	pages         = "297--304",
	publisher     = "{ACM}",
	title         = "{The challenges of user-centered design and evaluation for infrastructure}",
	year          = 2003,
}