@inproceedings{CHI-2003-RiegelsbergerSM,
	author        = "Jens Riegelsberger and Martina Angela Sasse and John D. McCarthy",
	booktitle     = "{Proceedings of the 21st ACM SIGCHI Conference on Human Factors in Computing Systems}",
	doi           = "10.1145/642611.642634",
	isbn          = "1-58113-630-7",
	pages         = "121--128",
	publisher     = "{ACM}",
	title         = "{Shiny happy people building trust?: photos on e-commerce websites and consumer trust}",
	year          = 2003,
}