@inproceedings{CHI-2003-ShechtmanH,
	author        = "Nicole Shechtman and Leonard M. Horowitz",
	booktitle     = "{Proceedings of the 21st ACM SIGCHI Conference on Human Factors in Computing Systems}",
	doi           = "10.1145/642611.642661",
	isbn          = "1-58113-630-7",
	pages         = "281--288",
	publisher     = "{ACM}",
	title         = "{Media inequality in conversation: how people behave differently when interacting with computers and people}",
	year          = 2003,
}