@inproceedings{CSMR-1997-Sneed,
	author        = "Harry M. Sneed",
	booktitle     = "{Proceedings of the First Euromicro Working Conference on Software Maintenance and Reengineering}",
	doi           = "10.1109/CSMR.1997.583020",
	isbn          = "0-8186-7892-5",
	pages         = "119--127",
	publisher     = "{IEEE Computer Society}",
	title         = "{Measuring the performance of a software maintenance department}",
	year          = 1997,
}