@inproceedings{CSMR-2001-PentaCAM,
	author        = "Massimiliano Di Penta and Gerardo Casazza and Giuliano Antoniol and Ettore Merlo",
	booktitle     = "{Proceedings of the Fifth European Conference on Software Maintenance and Reengineering}",
	isbn          = "0-7695-1028-0",
	pages         = "131--138",
	publisher     = "{IEEE Computer Society}",
	title         = "{Modeling Web Maintenance Centers through Queue Models}",
	year          = 2001,
}