@inproceedings{CSMR-2003-Kajko-Mattsson,
	author        = "Mira Kajko-Mattsson",
	booktitle     = "{Proceedings of the Seventh European Conference on Software Maintenance and Reengineering}",
	doi           = "10.1109/CSMR.2003.10000",
	isbn          = "0-7695-1902-4",
	pages         = "331--340",
	publisher     = "{IEEE Computer Society}",
	title         = "{Problems within Support (Upfront Maintenance)}",
	year          = 2003,
}