@inproceedings{DUXU-IXD-2015-SchwartzK,
	author        = "Molly Schwartz and Heli Kautonen",
	booktitle     = "{Proceedings of the Fourth International Conference on Design, User Experience, and Usability. Part III: Interactive Experience Design}",
	doi           = "10.1007/978-3-319-20889-3_11",
	isbn          = "978-3-319-20888-6",
	pages         = "104--115",
	publisher     = "{Springer International Publishing}",
	series        = "{Lecture Notes in Computer Science}",
	title         = "{The Challenges and Opportunities of Designing National Digital Services for Cross-Border Use}",
	volume        = 9188,
	year          = 2015,
}