@inproceedings{ESEC-1989-FloydRS,
	author        = "Christiane Floyd and Fanny-Michaela Reisin and Gerhard Schmidt",
	booktitle     = "{Proceedings of the Second European Software Engineering Conference}",
	editor        = "Carlo Ghezzi and John A. McDermid",
	isbn          = "3-540-51635-2",
	pages         = "48--64",
	publisher     = "{Springer-Verlag}",
	series        = "{Lecture Notes in Computer Science}",
	title         = "{STEPS to Software Development with Users}",
	volume        = 387,
	year          = 1989,
}