@inproceedings{FSE-2004-Marks,
	author        = "Joe Marks",
	booktitle     = "{Proceedings of the 12th International Symposium on Foundations of Software Engineering}",
	doi           = "10.1145/1029894.1029896",
	editor        = "Richard N. Taylor and Matthew B. Dwyer",
	isbn          = "1-58113-855-5",
	pages         = "95",
	publisher     = "{ACM}",
	title         = "{The usability problem for home appliances: engineers caused it, engineers can fix it!}",
	year          = 2004,
}