@inproceedings{HCD-2009-MarcusAKLRV,
	author        = "Aaron Marcus and Jeremy Ashley and Claus Knapheide and Arnie Lund and Dan Rosenberg and Karel Vredenburg",
	booktitle     = "{Proceedings of the First International Conference on Human Centered Design}",
	doi           = "10.1007/978-3-642-02806-9_70",
	isbn          = "978-3-642-02805-2",
	pages         = "601--610",
	publisher     = "{Springer International Publishing}",
	series        = "{Lecture Notes in Computer Science}",
	title         = "{A Survey of User-Experience Development at Enterprise Software Companies}",
	volume        = 5619,
	year          = 2009,
}