@inproceedings{HCI-ACS-1993-LundellW,
	author        = "Jay Lundell and Michael David Williams",
	booktitle     = "{Proceedings of the Fifth International Conference on Human-Computer Interaction. Volume 1: Applications and Case Studies}",
	isbn          = "0-444-89540-X",
	pages         = "404--409",
	publisher     = "{Elsevier}",
	title         = "{Integrating QFD Into Software Development: A Case Study}",
	year          = 1993,
}