@inproceedings{HCI-AS-2014-KimC,
	author        = "Dongjin Kim and Jaehyun Choi",
	booktitle     = "{Proceedings of the 16th International Conference on Human-Computer Interaction. Part III: Applications and Services}",
	doi           = "10.1007/978-3-319-07227-2_68",
	isbn          = "978-3-319-07226-5",
	pages         = "710--720",
	publisher     = "{Springer International Publishing}",
	series        = "{Lecture Notes in Computer Science}",
	title         = "{The Gap between What a Service Provider Shows Off and What Users Really Watch}",
	volume        = 8512,
	year          = 2014,
}