@inproceedings{HCI-MIE-2007-JenkinsCCS,
	author        = "Marie-Claire Jenkins and Richard Churchill and Stephen J. Cox and Dan Smith",
	booktitle     = "{Proceedings of the 12th International Conference on Human-Computer Interaction. Part III: HCI Intelligent Multimodal Interaction Environments}",
	doi           = "10.1007/978-3-540-73110-8_9",
	isbn          = "978-3-540-73108-5",
	pages         = "76--83",
	publisher     = "{Springer International Publishing}",
	series        = "{Lecture Notes in Computer Science}",
	title         = "{Analysis of User Interaction with Service Oriented Chatbot Systems}",
	volume        = 4552,
	year          = 2007,
}