David L. Shay
“80/20 OA” Measurement of White Collar Workers
HCI, 1987.
@inproceedings{HCI-SES-1987-Shay,
author = "David L. Shay",
booktitle = "{Proceedings of the Second International Conference on Human-Computer Interaction. Volume 1: Social, Ergonomic and Stress Aspects of Work with Computers}",
isbn = "0-444-42847-X",
pages = "345--352",
publisher = "{Elsevier}",
title = "{“80/20 OA” Measurement of White Collar Workers}",
year = 1987,
}











