William J. Garland
Dealing with the Dilemma of Disparate Mental Models
HCI, 1993.
@inproceedings{HCI-SHI-1993-Garland,
author = "William J. Garland",
booktitle = "{Proceedings of the Fifth International Conference on Human-Computer Interaction. Volume 2: Software and Hardware Interfaces}",
isbn = "0-444-89540-X",
pages = "903--908",
publisher = "{Elsevier}",
title = "{Dealing with the Dilemma of Disparate Mental Models}",
year = 1993,
}