@inproceedings{HIMI-MTT-2007-LehtoPPL,
	author        = "Xinran Lehto and Jung Kun Park and Ounjoung Park and Mark R. Lehto",
	booktitle     = "{Proceedings of the Symposium on Human Interface and the Management of Information. Part I: Methods, Techniques and Tools in Information Design}",
	doi           = "10.1007/978-3-540-73345-4_56",
	isbn          = "978-3-540-73344-7",
	pages         = "490--499",
	publisher     = "{Springer International Publishing}",
	series        = "{Lecture Notes in Computer Science}",
	title         = "{Text Analysis of Consumer Reviews: The Case of Virtual Travel Firms}",
	volume        = 4557,
	year          = 2007,
}