@inproceedings{ICEIS-2000-CharltonLNW,
	author        = "Colin C. Charlton and Janet Little and Irene Neilson and Paul Ward",
	booktitle     = "{Proceedings of the Second International Conference on Enterprise Information Systems}",
	pages         = "407--413",
	title         = "{Supporting SMEs in the World of ECommerce: WWW Site Maintenance and Development}",
	year          = 2000,
}