A Process for Determining User Requirements in eCRM Development — A Strategic Aspect and Empirical Examination
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Ing-Long Wu, Ching-Yi Hung
A Process for Determining User Requirements in eCRM Development — A Strategic Aspect and Empirical Examination
ICEIS, 2008.

ICEIS ISAS1 2008
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@inproceedings{ICEIS-ISAS1-2008-WuH,
	author        = "Ing-Long Wu and Ching-Yi Hung",
	booktitle     = "{Proceedings of the 10th International Conference on Enterprise Information Systems, Volume 3.1: ISAS}",
	isbn          = "978-989-8111-38-8",
	pages         = "5--12",
	title         = "{A Process for Determining User Requirements in eCRM Development — A Strategic Aspect and Empirical Examination}",
	year          = 2008,
}

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