Ing-Long Wu, Ching-Yi Hung
A Process for Determining User Requirements in eCRM Development — A Strategic Aspect and Empirical Examination
ICEIS, 2008.
@inproceedings{ICEIS-ISAS1-2008-WuH,
author = "Ing-Long Wu and Ching-Yi Hung",
booktitle = "{Proceedings of the 10th International Conference on Enterprise Information Systems, Volume 3.1: ISAS}",
isbn = "978-989-8111-38-8",
pages = "5--12",
title = "{A Process for Determining User Requirements in eCRM Development — A Strategic Aspect and Empirical Examination}",
year = 2008,
}