@inproceedings{ICEIS-SAIC-2008-SantosM,
	author        = "Ivo José Garcia dos Santos and Edmundo Roberto Mauro Madeira",
	booktitle     = "{Proceedings of the 10th International Conference on Enterprise Information Systems, Volume 4: SAIC}",
	isbn          = "978-989-8111-39-5",
	pages         = "184--189",
	title         = "{Transparency in Citizen-Centric Services — A Traceability-based Approach on the Semantic Web}",
	year          = 2008,
}