Customer Defection Prediction in Online Bookstores
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Ya-Yueh Shih, Kwoting Fang, Duen-Ren Liu
Customer Defection Prediction in Online Bookstores
ICEIS, 2003.

ICEIS v2 2003
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@inproceedings{ICEIS-v2-2003-ShihFL,
	author        = "Ya-Yueh Shih and Kwoting Fang and Duen-Ren Liu",
	booktitle     = "{Proceedings of the Fifth International Conference on Enterprise Information Systems, Volume 2}",
	pages         = "352--358",
	title         = "{Customer Defection Prediction in Online Bookstores}",
	year          = 2003,
}

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