Nicole Kahmer, Jürgen Moormann
Alignment of Web Sites to Customer Processes — Study in the Banking Industry
ICEIS, 2005.
@inproceedings{ICEIS-v4-2005-KahmerM,
author = "Nicole Kahmer and Jürgen Moormann",
booktitle = "{Proceedings of the Seventh International Conference on Enterprise Information Systems, Volume 4}",
isbn = "972-8865-19-8",
pages = "32--39",
title = "{Alignment of Web Sites to Customer Processes — Study in the Banking Industry}",
year = 2005,
}