@inproceedings{OCSC-2011-HarrisonW,
	author        = "Viorica Harrison and June Wei",
	booktitle     = "{Proceedings of the Fourth International Conference on Online Communities and Social Computing}",
	doi           = "10.1007/978-3-642-21796-8_19",
	isbn          = "978-3-642-21795-1",
	pages         = "182--187",
	publisher     = "{Springer International Publishing}",
	series        = "{Lecture Notes in Computer Science}",
	title         = "{E-Business Solutions in the Cable TV Industry}",
	volume        = 6778,
	year          = 2011,
}