@inproceedings{SAC-2004-MitsosAK,
	author        = "Yannis Mitsos and Fotis Andritsopoulos and Dimitrios Kagklis",
	booktitle     = "{Proceedings of the 19th Symposium on Applied Computing}",
	doi           = "10.1145/967900.967970",
	editor        = "Hisham Haddad and Andrea Omicini and Roger L. Wainwright and Lorie M. Liebrock",
	isbn          = "1-58113-812-1",
	pages         = "318--321",
	publisher     = "{ACM}",
	title         = "{A study for provisioning of \emph{QoS} web-based services to the end-user}",
	year          = 2004,
}